When you are looking in to moving house, you will likely not see the trouble ahead as keenly as you will do in the couple of days before the actual move, so it is best to ensure that there is someone on your side who has seen such things many times before to ensure that you are not on your own out there in the removals wilderness. A great removals company will be able to ensure that you are not going to get in to any trouble, whilst also allowing you to get what you need from the removal by way of understanding what is going on at all times. How to find the perfect removals company for you is a different matter, and every client is as different as their removal; you may be looking to do it all as cheaply as possible, or you may want a team that you fully trust and get on well with, it doesn’t really matter, as long as you are aware of the pitfalls to look out for on each option.
First off, you need to start early. If you are able to start early, then you will have time to get really involved in finding the perfect candidate for your removal team. There are many companies out there, but if you are looking for the best of the best, look for companies associated with the British Association of removers (BAR) or the Guild of British Removers and Storers. These are associations who ensure that all of their members act by a strict code, and disqualify those who do not. The codes of practice will ensure that customers are treated well, and staff paid fairly, as well as safety rules being followed. All of these things combine to make a great deal for the client, though the prices that BAR or Guild removals companies will often be higher than others.
You need to avoid rogue traders and cowboys however. What good is a great price on your removal if the team then makes off with a van full of your belongings? You should visit their premises, and ensure that they will always be based there, which means confirming that they have been there for a while, and being sure that they won’t just take off. Sometimes these companies will not be cowboys, but simply uncaring or they will give you bad service, and there is very little that you can do about it, in that you tend to get what you pay for.
Talk to the companies that are in your area on the phone. You can often get a huge amount from the way in which they speak to you over the telephone. Does the person on the other end sound like they care about your needs for your removal? Are they happy to have your custom? If not, it is pretty unlikely that a sense of good will and customer service is going to appear from nowhere once you make the booking. Whilst it is bad to judge a book by it’s cover, it is also bad to make a customer feel unwelcome, and there are plenty of removals services out there who will make you feel more at home. Have a look online to see if there are any reviews of the companies that you are dealing with, so that you can get an idea of the way in which they treat their customers. All of this information will be valuable in getting you a good removals company and a great removals quote.